Time Warner Reveals New Plan to Drive Away Customers
Thursday, January 17, 2008 at 4:13PM Anyone who has ever had an account with Time Warner certainly understands poor customer service, over priced services and an all around awful experience. I for one will always be a loyal satelite customer, simply because of my history of pain and suffering with Time Warner.
And in a move that follows their history of complete disregard for their customer base, they have revealed a plan to start charging for bandwidth utilization for their most active customers.
I currently use their cable modem service, because I simply have no other real option. Verizon FIOS isn't available where I live (just a few blocks from the beach), and emails with their executives have informed me that they don't plan on running their infrastructure close enough to the ocean for me to get service. So I'm stuck with Time Warner.
The day Time Warner sends me a notice informing me of metered usage is the day I run my own fiber line down the street.



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